Support
We're here to help you get the most out of Card Club.
Whether you run a store or you're a customer collecting stamps, we'd love to help. The fastest way to reach us is by email, we read every message.
Email us
Questions, feedback, or something not working? Send us a note any time.
We typically reply within 1-2 business days.
Common questions
Many answers, how Wallet cards work, supported phones, privacy, are on our homepage FAQ.
Read the FAQFor store owners
- Getting started: create your loyalty program, customize your card, and start enrolling customers from your phone.
- Your team: invite staff with an invitation code so they can add stamps and serve customers.
- Billing or account help: email us and include your store name so we can find your account quickly.
For customers
- Adding your card: scan the store's QR code and tap to add the card to a supported mobile wallet, no app needed.
- Lost card or progress: if you enrolled with an email, contact the store or us to recover it. If you enrolled anonymously, recovery may be limited.
- Privacy requests: to access or delete your data, email us, see our Privacy Policy.
Reaching out about a privacy or data request? Please email support@getcardclub.com with the subject "Privacy request" so we can prioritize it.